Privacy Policy
This Privacy Policy explains how personal data is collected and used when you visit this website or reach out about services. By using the site and submitting your details through the contact form, you confirm that you have read this Policy and agree to the processing of your data as described below.
1. Who we are
This website is operated by Victoria Livian, an independent certified hypnotherapy practitioner ("we", "us").
For any questions about how your data is handled, you can contact us at [email].
2. Information we collect
Information you provide. When you fill out the booking form, we receive your name, contact details (phone number and/or messenger handle), and a description of your request if you choose to share one. If you message us directly via Telegram or WhatsApp, we receive whatever information you share in that conversation.
Information collected automatically. When you visit the site, certain technical data is collected automatically — such as IP address, device and browser type, referral source, and on-site activity. This is gathered through cookies and analytics/advertising tools (including Meta Pixel).
We do not knowingly collect special categories of data (such as health information) through the website itself. Any sensitive information about your situation is shared by you voluntarily during a private consultation and is used solely to provide the service you requested.
3. How we use your information
We use your information to:
- respond to you and schedule a free introductory consultation;
- provide the services you've requested and stay in touch throughout our work together;
- understand how the site and ads are performing, and improve them;
- show relevant advertising through Meta's services.
4. Legal basis for processing
Data you submit through the booking form is processed based on your consent, given when you submit the form. Technical data used for analytics and advertising is processed based on your cookie consent and our legitimate interest in maintaining and improving the site.
You can withdraw your consent at any time (see Section 7). This does not affect the lawfulness of processing carried out before withdrawal.
5. Who we share data with
We do not sell your personal information. To run the site and deliver our services, we rely on a small number of trusted service providers who process data on our behalf:
- Meta Platforms — pixel and advertising tools (analytics and ads);
- online scheduling service — to arrange appointments;
- messaging apps (Telegram, WhatsApp) — to communicate with you;
- Framer — website hosting and infrastructure.
Each provider processes data under its own privacy policy.
6. International data transfers
Because our service providers and servers may be located in different countries (including the United States and the European Union), your data may be transferred to and processed in a country other than your own. We rely on providers that maintain appropriate safeguards for such transfers.
7. Your privacy rights
Depending on where you live (including under the GDPR for EU/UK residents and the CCPA for California residents), you may have the right to:
- know what personal data we hold about you and how it's used;
- correct inaccurate data;
- request deletion of your data;
- restrict or object to certain processing;
- withdraw consent at any time;
- receive your data in a portable format;
- opt out of the sale or sharing of personal information (we do not sell data);
- lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at [email]. We'll respond within a reasonable timeframe.
8. How long we keep your data
We retain your information for as long as needed for the purposes described above — typically until you withdraw consent or our engagement concludes. After that, data is deleted or anonymized.
9. Cookies and tracking
This site uses cookies and similar technologies, including Meta Pixel, to understand visitor behavior and show relevant advertising. Some cookies are essential for the site to function; others are used for analytics and advertising and are only set with your consent.
You can manage cookie preferences through the consent banner on this site, and through your browser settings, where you can block or delete cookies at any time.
10. Data security
We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Children's privacy
This site and our services are intended for individuals aged 18 and over. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.
12. Changes to this policy
We may update this Policy from time to time. The current version is always available on this page, along with the date of the last update. We'll make reasonable efforts to notify you of any significant changes.
13. Contact us
For any questions about this Privacy Policy or how your data is handled, please reach out to:
Victoria Livian
Email: [email]